This unit covers how to organise, provide, and monitor personal support services for an individual based on their personalised plan, staying within established limits. 

This unit focuses on the skills and knowledge needed to empower individuals with disabilities by delivering services based on their rights, using a person-centered approach. It should be done in coordination with individualised plans. This unit is applicable to workers in diverse disability contexts. 

This unit is relevant to various health and community service settings where workers communicate face-to-face, in writing, or through digital media. They operate with limited responsibility, either under direct or indirect supervision. 

You will learn about the impact of culture and diversity on attitudes, beliefs, and behaviours, and how to recognise and respond to cultural differences. The course covers a range of topics, including communication strategies, cultural awareness, cultural safety, and respectful behaviour.

This unit covers the skills and knowledge needed to adhere to organisational infection prevention and control procedures. It includes implementing standard and transmission-based precautions and responding to infection risks. This unit is applicable to individuals working in health and direct client care contexts. 

This unit covers the skills and knowledge needed to deliver personalised services that promote independence, as well as physical and emotional wellbeing. It applies to workers in various community services contexts who offer frontline support services within the framework of an established individualised plan. 

This unit involves identifying and reporting changes in the health of individuals who are aging or living with a disability. Any concerns or issues identified should be reported to the supervisor or professional health staff.

This unit covers the skills and knowledge needed to recognise and operate within the legal and ethical frameworks relevant to an individual job role. It applies to community services and health workers who take a proactive role in identifying and fulfilling their legal and ethical responsibilities.

This unit covers the skills and knowledge necessary for a worker to engage in safe work practices, ensuring their own health and safety, as well as that of others in environments where they directly care for clients.